HS
Hs S

1 reviews | Active since Sept 2019

11 Oct 2021, 17:01

Highway *******.

Dstv have great entertainment but also enjoy *********** innocent customers. I was rewarded a free box office movie. So I claimed my reward and then received a message that I claimed my reward. I then selected my movie and was sent a message that I was charged R40 for the movie. Now imagine 1 million sa customers being ********** by the same gimmick, that's a quick R40 million Rand's. After trying to phone the customer care to enquire about the problem I only encountered more misery by wasting R50 airtime by waiting and never got to speak to any consultant.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2021, 22:20
Official
Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team