zK
zanine K

1 reviews | Active since Sept 2017

15 Sept 2017, 09:48

highly ****ed

Good day i paied for my Dstv at shop rite at phionix branch on the 30 Aug and I didn't receive a receipt OK ... I got home my Dstv waa connected.. To my surprise on the 14 sept my Acc was suspended incredibly annoyed cause I had paied my Acc.. Now I have to pay an access amount which is double... Is this how Dstv operates???? On the self service it shows an amount I have to pay that is due on the 1 Oct how the hell is that even possible?? I'm highly ****ed at shop rite phionix and Dstv for this incredible inconvience!!!! Some one better get hold me and sort their mess out!!!! ********** 592

0
Replies (10)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Sept 2017, 10:08
Official

Dear Zanine

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

zK
zanine K's update15 Sept 2017, 10:30
Reviewer Update
Thank you I would like this sorted put asap
zK
zanine K's update15 Sept 2017, 11:13
Reviewer Update
Is no one going to contact me???
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Sept 2017, 11:49
Official

Good day Zanine

Apologies for the inconvenience this has caused.

I have tried contacting you on *** to no avail . Please send us an alternative number / convenient time to be contacted.

Thank you

Girly

I

Best regards,

zK
zanine K's update15 Sept 2017, 11:52
Reviewer Update
*** u can call anytime
zK
zanine K's update15 Sept 2017, 12:03
Reviewer Update
Please contact me asap as I am incredibly annoyed right now!!!!
zK
zanine K's update15 Sept 2017, 12:27
Reviewer Update
Can anyone from v a call is that to much to ask for??? ***
zK
zanine K's update15 Sept 2017, 12:32
Reviewer Update
Its been so long and no o e is willing to help me?????
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Sept 2017, 12:42
Official

Your number is on voicemail , I have been calling from *** .

That's my direct line, you may contact me.

Thank you

Girly

Best regards,

zK
zanine K's update15 Sept 2017, 12:45
Reviewer Update
My time is being wasted I get a call they drop the line??? Common what is this guys????