Highly Dissatisfied and very angry

I've send in a complaint on Hellopeter a week ago,The matter isn't resolved as yet,Dtsv Multichoice send my husband altogether 3 smses , stating, reconnect with DStv Multichoice by paying R299 and watch your favorite channels,my husband went and pay it,the DStv was on for only about 4days thereafter,an sms was send ,we've disconnected your DStv because you still owe us R200 and something,which I think is unfair and unprofessional and I won't recommend people to them ,they playing the same stuff over and over again , it's not fun to watch anymore,I would rather recommend a openview to people ,DStv Multichoice refund us or put our DStv on as you promised,please