HIGHER BILLING
Please check your DSTV subscription bill every single time you pay, every month my bill is higher than the initial amount i need to pay, in November i paid double the amount and i have been asking for assistance on their Facebook platform for the past 2 months now but those agents are so useless, it's like they hired them yesterday they don't know what they doing.
In December i was not connected cause my bill was higher than normal and i received no help, this month is the same issue, they keep saying my account is overdue but all the agents can't explain why it is overdue. How does an account get overdue if it's a month to month subscription, if you don't pay they shut it down so you cant view.
I am not the only one with this issue, i saw posts on Facebook and TikTok about the same thing, i guess we being ****med by DSTV.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
