YN
Yolanda N
1 reviews | Active since Jan 2017
12 Apr 2023, 09:08
High than normal debit order and bad service from call Multichoice centre agents
I am on Price Lock but last month DSTV debited R1800 from my account, I have contacted the call center more six times already no-one seems to know how it happened, they tell me I have a credit of R500 and it does not make sense, because my credit should be R1050 as am on price lock, I can not after wasting my airtime go look for a Walk-in Centre and waste petrol when it their fault
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Apr 2023, 09:09Hi Yolanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Apr 2023, 09:09
Official
Hi Yolanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
YN
Yolanda N's updateReviewer Update
16 Apr 2023, 13:46Still waiting for feedback... this automated response was for grand standing
YN
Yolanda N's update16 Apr 2023, 13:46
Reviewer Update
Still waiting for feedback... this automated response was for grand standing