EJ
Eugene J
1 reviews | Active since Dec 2012
18 Sept 2015, 15:10
Hidden Cost on Explora Deal
DTSV is currently running a deal for R849pm which includes the Explora, Premium subscription with Access fee etc. What they fail to tell you is that this deal excludes the all important Multiswitch which is needed to watch any channel, this same switch, used to be included in the purchase of the Explora which many of my friends purchased not so long ago. This switch is not an additional cost of R699 according to the call centre. What a rip-off! My interest in this deal immediately disappeared!
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DStv (MultiChoice)'s replyOfficial
23 Sept 2015, 08:35Hello snapm2r,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply23 Sept 2015, 08:35
Official
Hello snapm2r,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,