1 reviews | Active since Nov 2014
Here we go again, DSTV BILLING
Hi, just got a notice services will be suspended, DSTV price lock has now added last months apparent arrears and added another R627.16, AS ARREARS, to the main account Im now supposed to pay R1615.16 for premium for a month and the payment plan says I still owe R1063.48. EVERY MONTH for over a year this has been going on. I am shocked at how this can be every month. im at a loss now I dont know what more to do or who to beg, for help, 10 years we have been loyal to DSTV, and this is what we get.
Dear Preston,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Preston,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Preston
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have received feedback on your account from our price Lock department advising you of your Price lock payment arrangement of R627 starting from September 2017.
You were advised that R1063.48 due on the 25 June 2018 includes the outstanding amount. Please be advised that your account is due for payment on the 25 July 2018 in the amount of R2678.64. This amount includes the outstanding amount of R1063.48 and your monthly instalment of R989.00
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Preston
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have received feedback on your account from our price Lock department advising you of your Price lock payment arrangement of R627 starting from September 2017.
You were advised that R1063.48 due on the 25 June 2018 includes the outstanding amount. Please be advised that your account is due for payment on the 25 July 2018 in the amount of R2678.64. This amount includes the outstanding amount of R1063.48 and your monthly instalment of R989.00
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,