1 reviews | Active since Jun 2013
Helpful, humble call center agent
I would like to thank Lebogang M. from the call center in the Pretoria branch for assisting me with my decoder issues and assisting me get the nearest service center.<br> <br> he is humble, helpful and a very good listener. a lot of call center agents can learn a lot from him. Thank you very much, you deserve a raise and a promotion. <br> <br> I would also like to add that Multichoice needs to update their information regarding the service center in Lakeside Building Mall. Multichoice must include an office number so that customers can contact them directly. it is such a mission when you are redirected in all spheres and there's no resolution.<br> <br> Thank you Candice at the Lakeside Building in Centurion Mall for rectifying my problem aswell.<br> now I can enjoy what I am paying for.
We thank you for the compliment please note we will escalate information to management to placed on the representatives record for recognition.
Please be advised that we have escalated your recommendation to include the telephone of our MultiChoice walk in centre in Centurion.
For now you could contact our MultiChoice switchboard number *** and ask to transfer your call through to the Lakeside Centurion for assistance.
Warm Regards
Nesta
We thank you for the compliment please note we will escalate information to management to placed on the representatives record for recognition.
Please be advised that we have escalated your recommendation to include the telephone of our MultiChoice walk in centre in Centurion.
For now you could contact our MultiChoice switchboard number *** and ask to transfer your call through to the Lakeside Centurion for assistance.
Warm Regards
Nesta
