AS
Andile S
1 reviews | Active since Dec 2016
11 Jun 2018, 00:47
Help
On the 25th of April I made a payment of R600 using my old Mutual money account banking app, I used multichoice absa account number and I put in my dstv price lock account reference but till today they say they can not allocate my funds I’ve been going back and forth trying to get a refund but nothing has materialized my bank says I should query with multichoice as they do not reverse eft payments and multichoice says I should query with my bank it’s been over a month now going into two months now please help
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Jun 2018, 14:38Dear Andile Sigidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jun 2018, 14:38
Official
Dear Andile Sigidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jun 2018, 19:04Good day Andile
Thank you for contacting us.
You have duplicated your query, kindly check the response on your first Hello Peter review.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply11 Jun 2018, 19:04
Official
Good day Andile
Thank you for contacting us.
You have duplicated your query, kindly check the response on your first Hello Peter review.
Kind regards
Dinah
Best regards,
AS
Andile S's updateReviewer Update
11 Jun 2018, 19:13Sorry for the mistake but please if you could trace the funds and do a refund back to me I’d appreciate that
AS
Andile S's update11 Jun 2018, 19:13
Reviewer Update
Sorry for the mistake but please if you could trace the funds and do a refund back to me I’d appreciate that