Hellopeter I have a bad experience with DSTV My account number is ***5

Hellopeter I have a bad experience with DSTV My account number is ***5. They activated the decoder that was deactivated by them as they have outdated it. They made me pay for the service they didn't render now they have deactivated the active account that I have with them they say I must R1102.00 before they can activate the active account. I don't owe January and February months but they want me to pay extra for their mistake. Since the 13th to today the 15th I still don't have any channels When I call them they keep dropping a phone in my ear that is how rude they are.