AM
Abdul M
1 reviews | Active since May 2015
03 Aug 2015, 08:21
HD channels not working for a week now!
Good Day <br> <br> Since my last complaint i have been in contact with your call center 3 times in the last week 1st my account was outstanding how ever i settled this and arranged for a debit to run off now its been a week and my HD channels are not working i need this sorted our by the weekend before the premier league kicks off pleeeez!!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Aug 2015, 13:33Hello amethar,
Thank you for taking our call today.
Please accept our apology for the delayed response. We could not explain the reason for calling as you were in the meeting.
Our records confirm that your HD channels query has been resolved. We have also sent the signal to your decoder to access your DStv HD service.
Should you require any further assistance, please contact us by the return of email to ***.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
Please accept our apology for the delayed response. We could not explain the reason for calling as you were in the meeting.
Our records confirm that your HD channels query has been resolved. We have also sent the signal to your decoder to access your DStv HD service.
Should you require any further assistance, please contact us by the return of email to ***.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply05 Aug 2015, 13:33
Official
Hello amethar,
Thank you for taking our call today.
Please accept our apology for the delayed response. We could not explain the reason for calling as you were in the meeting.
Our records confirm that your HD channels query has been resolved. We have also sent the signal to your decoder to access your DStv HD service.
Should you require any further assistance, please contact us by the return of email to ***.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
Please accept our apology for the delayed response. We could not explain the reason for calling as you were in the meeting.
Our records confirm that your HD channels query has been resolved. We have also sent the signal to your decoder to access your DStv HD service.
Should you require any further assistance, please contact us by the return of email to ***.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah