M
Mpumi
1 reviews | Active since Jun 2024
07 Nov 2024, 08:27
Haven't been using D...
Haven't been using DSTV for some time because of the frequent calls I have to make to the centre, recently have been approached with a discount offer of R350 monthly for a couple of months.. Made a payment last month had 2 col the centre since it was a bit troublesome, come the 5th Wana make a payment I check the balance before it doesn't show a discounted amount I don't pay I wait 4 it 2 perhaps update still it doesn't, decide to call the centre they say they can't see any discount on my profile I have to pay +-R610 disappointed once more why sell dreams
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
07 Nov 2024, 08:33Hi Mpumi,
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Nov 2024, 08:33
Official
Hi Mpumi,
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Nov 2024, 17:08Hi Mpumi,
Thanks for contacting us.
We are sorry to hear that and we understand your frustration.
The offer was in place until 2024-11-05.
Kindly note that you needed to pay for the offer on your payment due date (2024-11-05 ). However, we did not receive the payment, and your services got disconnected; hence, the offer has been forfeited.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
We are sorry to hear that and we understand your frustration.
The offer was in place until 2024-11-05.
Kindly note that you needed to pay for the offer on your payment due date (2024-11-05 ). However, we did not receive the payment, and your services got disconnected; hence, the offer has been forfeited.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Nov 2024, 17:08
Official
Hi Mpumi,
Thanks for contacting us.
We are sorry to hear that and we understand your frustration.
The offer was in place until 2024-11-05.
Kindly note that you needed to pay for the offer on your payment due date (2024-11-05 ). However, we did not receive the payment, and your services got disconnected; hence, the offer has been forfeited.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
We are sorry to hear that and we understand your frustration.
The offer was in place until 2024-11-05.
Kindly note that you needed to pay for the offer on your payment due date (2024-11-05 ). However, we did not receive the payment, and your services got disconnected; hence, the offer has been forfeited.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,
