1 reviews | Active since Sept 2011

30 Jun 2017, 19:41

Haven't got a clue

<p>Today I authorised the installation of 3 Exlpora devices, this included me supplying the hardware, and an accreditted DSTV installer to do the installation. So far I have found that one of the devices is unable to record.</p> <p>Calls to DSTV are worthless, as you're confronted with incompetence and denial that the problem is on their side.</p>

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Replies (2)
's update30 Jun 2017, 21:24
Reviewer Update

Yet again I called DSTV about the same problem and "PG Blocked" and smart card pairing error. The person I spoke to had no clue, and terminated the call. Thousands of rands later, still no resolution.

DSTV - a truly SA company - couldn't care less!

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jul 2017, 08:14
Official

Dear John

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,