AS
Ahme S
1 reviews | Active since Feb 2016
22 Feb 2016, 18:00
Have to pay every three weeks?
We have had dstv for a while and the last two months this has been happening we pay ot on the 25 and it is switched off on the 22-24 every month what is this it hasnt even been 30 days I think this is bad service and i want it switched on again we arraged for paying it before the 7th every month do not know why that is not being app**** anymore would really like to know why this is happening
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Feb 2016, 14:52Hello Ahmestadler1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, please refer to your personal e-mail address, *** for further information with regards to the account query. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, please refer to your personal e-mail address, *** for further information with regards to the account query. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Feb 2016, 14:52
Official
Hello Ahmestadler1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, please refer to your personal e-mail address, *** for further information with regards to the account query. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, please refer to your personal e-mail address, *** for further information with regards to the account query. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,