LZ
Lesego Z
1 reviews | Active since Feb 2022
03 Aug 2024, 18:42
hate this service provider
May you please give me the Ombudsman escalation process...I am so tired of this disrespect.empty promises and lies....I am still waiting for the router to be collecres and contract to be canceled since 28 May worse you can never get hold of these guys on call
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Aug 2024, 19:12Hi Lesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Aug 2024, 19:12
Official
Hi Lesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LZ
Lesego Z's updateReviewer Update
24 Jan 2025, 08:25Just when I thought I have seen it all......you go add a hard enquiry on my report for a service I did not get...the last agent that called me advised that the co-ordinates for my network where incorrect...and promised to call back to get the correct codinates to see if I can get service ...but never came back to me...but the vedict was that the contract will be canceled ...then I got billed when I followed up was told that I need to pay a cancelation fee of some thousand and rands .....which I dnt get as I was paying for a service I did not get ...then I should pay to cancel something that is the service providers wrong.....Please remove the hard enquiry on my report and cancel the contract as per resort we both agreed on
LZ
Lesego Z's update24 Jan 2025, 08:25
Reviewer Update
Just when I thought I have seen it all......you go add a hard enquiry on my report for a service I did not get...the last agent that called me advised that the co-ordinates for my network where incorrect...and promised to call back to get the correct codinates to see if I can get service ...but never came back to me...but the vedict was that the contract will be canceled ...then I got billed when I followed up was told that I need to pay a cancelation fee of some thousand and rands .....which I dnt get as I was paying for a service I did not get ...then I should pay to cancel something that is the service providers wrong.....Please remove the hard enquiry on my report and cancel the contract as per resort we both agreed on