1 reviews | Active since Dec 2010
Harrasment for new decoder
DSTV's approved dealers keep on harrasing me to upgrade my decoder, received 6 calls. There is nothing wrong with my decoder. The one lady was so aggressive that she told me it is compulsary!!!! For an extra R200 per month. I laughed at her! This morning I received a call from the approved dealer, the lady did not introduce herself and started to talk about my old decoder, I said to her yeah I must upgrade at R200 per month, then she hung up... BIG FAT MONEY ****!!!!!!!!! My mom, brothers and sisters decoders are older than mine! They dont receive any calls. So my conclusion is that DSTV is giving out my personal info. One more call, I will have to go to the POPI act. I did spoke to a guy earlier this year, and he said he will make a note on the system. Looks like it has been voided. What are you going to do if I dont upgrade? Block my service??? Then do it gladly. Then you will loose the support of my parents, brothers and sister, because we will not pay R200 extra for a decoder. 6 premium packages will be cancelled, so please stop your APPROVED DEALERS! Remember POPI ACT!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
