MvdW
Marc van der Walt

1 reviews | Active since Sept 2009

15 Nov 2024, 08:47

Harassment phone calls

They phone us continually to upgrade our decoder despite telling them that it is unnecessary, and we are not interested. Hours later the next agent calls. This is harassment at its worst.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2024, 08:48
Official
Hi Marc, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
MvdW
Marc van der Walt's update15 Nov 2024, 17:44
Reviewer Update
We should not have to complain before the calls stop. They should not happen in the first place!