DM
Daniel M
1 reviews | Active since Mar 2018
11 Oct 2021, 11:15
Harassment by multichoice
I feel like I'm being harassed by multichoice, I wrote a review before regarding multichoice and the harassment is still ongoing, I am being called early in the morning and late at night, please I don't have a multichoice account I cancelled it more than 4 years back and it was confirmed as cancelled and they stopped debating in my account, I don't know why now all of a sudden you are telling me about an account that I closed way back
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Oct 2021, 11:46Hi Daniel,
We unable to help you with this query right now as our systems are offline due to system maintenance until 14h30.
Kind Regards,
DStv: Hello Peter Team
We unable to help you with this query right now as our systems are offline due to system maintenance until 14h30.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Oct 2021, 11:46
Official
Hi Daniel,
We unable to help you with this query right now as our systems are offline due to system maintenance until 14h30.
Kind Regards,
DStv: Hello Peter Team
We unable to help you with this query right now as our systems are offline due to system maintenance until 14h30.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Oct 2021, 14:58Hi Daniel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Oct 2021, 14:58
Official
Hi Daniel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Oct 2021, 20:32Hi Daniel,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Kindly note that the services on your account were disconnected as a result of non-payment. According to our records, the services were disconnected on the 2019-02-06.
The two decoders on your account had insurance active on them which was also cancelled due to non-payment. The insurance on two decoders was cancelled on the 2019-04-02.
The total outstanding balance after the insurance was cancelled on your account is R192.91.
Please see payment details below:
- Bank: ABSA
- Account name: MultiChoice Africa
- Acc no.***
- Branch code: 632005
- Reference no.***2
Kind regards,
DStv: Hello Peter Team
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Kindly note that the services on your account were disconnected as a result of non-payment. According to our records, the services were disconnected on the 2019-02-06.
The two decoders on your account had insurance active on them which was also cancelled due to non-payment. The insurance on two decoders was cancelled on the 2019-04-02.
The total outstanding balance after the insurance was cancelled on your account is R192.91.
Please see payment details below:
- Bank: ABSA
- Account name: MultiChoice Africa
- Acc no.***
- Branch code: 632005
- Reference no.***2
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Oct 2021, 20:32
Official
Hi Daniel,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Kindly note that the services on your account were disconnected as a result of non-payment. According to our records, the services were disconnected on the 2019-02-06.
The two decoders on your account had insurance active on them which was also cancelled due to non-payment. The insurance on two decoders was cancelled on the 2019-04-02.
The total outstanding balance after the insurance was cancelled on your account is R192.91.
Please see payment details below:
- Bank: ABSA
- Account name: MultiChoice Africa
- Acc no.***
- Branch code: 632005
- Reference no.***2
Kind regards,
DStv: Hello Peter Team
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
Kindly note that the services on your account were disconnected as a result of non-payment. According to our records, the services were disconnected on the 2019-02-06.
The two decoders on your account had insurance active on them which was also cancelled due to non-payment. The insurance on two decoders was cancelled on the 2019-04-02.
The total outstanding balance after the insurance was cancelled on your account is R192.91.
Please see payment details below:
- Bank: ABSA
- Account name: MultiChoice Africa
- Acc no.***
- Branch code: 632005
- Reference no.***2
Kind regards,
DStv: Hello Peter Team
Best regards,