Harassment by DSTV multi choice
in the last two days, I have been phoned by DSTV 7 times, and had a few missed calls wanting to discuss loyalty benefits - despite me telling the consultant to not phone me in the middle of a busy day and that I was not interested they continued - each time a different person calls and goes on with a long sing song that the call is recorded yet NONE of them record that I don't want to contacted. when asking them for a reference number that didn't have one! is pure harassment
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Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Oct 2023, 16:37Hi Theresa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Oct 2023, 16:37
Official
Hi Theresa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Oct 2023, 13:53Hi Theresa,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have added your details have been added to DO NOT CALL LIST and we have turned off marking option on your account.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have added your details have been added to DO NOT CALL LIST and we have turned off marking option on your account.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Oct 2023, 13:53
Official
Hi Theresa,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have added your details have been added to DO NOT CALL LIST and we have turned off marking option on your account.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have added your details have been added to DO NOT CALL LIST and we have turned off marking option on your account.
Kind regards,
DStv: Hello Peter Team
Best regards,