Harassed by debt collectors
<p>I phoned DSTV on 23 January 2017 and requested that my debit order be cancelled from 01 February 2017 as I no longer want DSTV. The reference number for the call is ********** 6-I7. On 01 February 2017 my debit order didnt go off and my DSTV service was suspended shortly after that.</p> <p> </p> <p>On 11 April I received an sms informing me that my DSTV account is now being handed over to Blake Collections. Blake Collections has called me three times telling me I owe R622. How can I owe DSTV money for a service that i cancelled and then didnt receive? The person that phoned me today told me that I will continue to receive phone call until I settle this amount - that is unacceptable. </p> <p> </p> <p>I cancelled my debit order therefore I no longer wanted DSTV. I cannot be expected to pay for a service i never got. </p> <p> </p> <p>Please can this be sorted out as soon as possible. </p>
Dear Sanantha
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Sanantha
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
