1 reviews | Active since Aug 2017
Half dstv
<p>I paid my dstv in the middle of the month only to come and find dstv wants me to pay at the end of the month as usual they put my dstv off after 15 days and tell me i must pay R 450 to reconnect it but I paid for a full months services & didn't get it & now I must pay again not happy paying for a full month services and only getting half </p> <p> </p>
Dear Brandon Nam-hing
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Brandon Nam-hing
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Brandon Nam-hing
We have checked your DStv account and we can confirm that at the time you made the payment of R 358.82 you had an outstanding amount of R150.65.
Your payment date is the 28th of every month, the R358.82 you have paid allowed you to view till the 27th of July. On the 28th of July you were supposed to pay R365 for period 28 -07-2017 till 27-08-2017. We didn't receive payment as a result the account has been suspended.
Furthermore, to reconnect your service you need to pay R 415.00 see below breakdown :
R50 Reconnection fee
R 306.13 for Compact to view till the 27th of August
R58.87 currently outstanding
Total R415:00
Feel free to contact us should you require any further assistance.
Kind regards
Elna
Best regards,
Dear Brandon Nam-hing
We have checked your DStv account and we can confirm that at the time you made the payment of R 358.82 you had an outstanding amount of R150.65.
Your payment date is the 28th of every month, the R358.82 you have paid allowed you to view till the 27th of July. On the 28th of July you were supposed to pay R365 for period 28 -07-2017 till 27-08-2017. We didn't receive payment as a result the account has been suspended.
Furthermore, to reconnect your service you need to pay R 415.00 see below breakdown :
R50 Reconnection fee
R 306.13 for Compact to view till the 27th of August
R58.87 currently outstanding
Total R415:00
Feel free to contact us should you require any further assistance.
Kind regards
Elna
Best regards,