Had to chat with 3 consultants and still no reconnection

Really didn’t wanna do this but seems like it might be the only way I’d get assistance and the correct information.

Called in around 17:30pm yesterday to find out what is the outstanding amount in order for my decoder to be reconnected, I was informed that I need to pay X amount and once I make the payment I need to call back in for them to reconnect. I did exactly that as late as it was, I went to make the payment cause I knew that was the only time I have to sort this out,

Came back home after making the payment and called in again, spoke to Hlengiwe, informed her that I have made the payment and the lady I spoke to earlier said I should call back in after the payment for reconnection, Hlengiwe then said there is still an outstanding amount which is basically more than what I have just paid so she won’t be able to reconnect, she will chat to her team leader to give me a call during the course of the day today as I was misinformed by her colleague whom I spoke to before I went to make the payment,

It is now 7pm and haven’t received a call from anyone from multichoice, called In not so long ago and Spoke to Bongiwe who also gave me a completely different amount outstanding compare to the one the previous two consultants said and I’m still sitting here disconnected,

Reason why I called in prior to making the payment yesterday is that I knew that was the only time I had to go out and make the payment so I did not want any complications as I know i wont able to go back.

Can someone give me a call and reconnect my decoder please.