SF
Shanne F
1 reviews | Active since Oct 2011
02 Feb 2015, 11:33
HAD IT NOW - 1 customer down
I have yet to receive any feedback from my last complaint on hello peter regarding the explora nobody has contacted me or followed up as yet. I have now had enough as I am obviously not a valid client!! CANCEL my subscription to DSTV with a immediate effect and I will be telling everyone I know about the lack of service delivery and blatant disregard I have received. <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Feb 2015, 13:41Hello shanne ,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to you applying for the DStv Explore decoder and did not get any feedback. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance as confirmed.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to you applying for the DStv Explore decoder and did not get any feedback. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance as confirmed.
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply02 Feb 2015, 13:41
Official
Hello shanne ,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to you applying for the DStv Explore decoder and did not get any feedback. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance as confirmed.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to you applying for the DStv Explore decoder and did not get any feedback. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance as confirmed.
Regards
Nesta
Best regards,