H

Multichoice is getting worse and worse every day. Recently i got a text saying i need to pay my account i was surprised cos my due date is every 5 of the month. Calling them the told that cos the was an upgrade on my account,i try explaining that i didn't not request or authorized an upgrade but the agent kept telling me i need to pay that money she can't help me with anything unless i paid the amount requested. How do i pay for something that i dont know and an upgrade that i didn't request upon asking that the agent said that the is a system error so i should try contact another day then hangup