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Donna J
1 reviews | Active since Feb 2020
27 Jun 2024, 16:47
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I've been a DStv premium subscriber for the past 15 years,I downgraded to compact,after my service was suspended for a whole month,I contacted them and was told to pay R496., which I paid on the 9th of june.they said my next payment will be on the 1 st of July,but my compact service was suspended on the 24 th of June,2 weeks after I paid. I called them today and they said i must pay R1085.00. I think they are ripping us off,no wonder they are losing customers.
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Replies (1)DStv (MultiChoice)'s replyOfficial
27 Jun 2024, 17:20Hi Donna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jun 2024, 17:20
Official
Hi Donna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
