DJ
Donna J

1 reviews | Active since Feb 2020

27 Jun 2024, 16:47

H

I've been a DStv premium subscriber for the past 15 years,I downgraded to compact,after my service was suspended for a whole month,I contacted them and was told to pay R496., which I paid on the 9th of june.they said my next payment will be on the 1 st of July,but my compact service was suspended on the 24 th of June,2 weeks after I paid. I called them today and they said i must pay R1085.00. I think they are ripping us off,no wonder they are losing customers.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jun 2024, 17:20
Official
Hi Donna, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team