Gross misconduct and misuse of dominant market share by DStv

I cancelled my DStv subscription more than a year ago because it became way to expensive. On Friday 27 September I received a sms: "Your next DStv debit order of R952.84 will collect on 30/09." This did not make sense as I don't have a subscription anymore. I called customer care Friday afternoon and was told that my account as been auto reconnected. WHERE IN THIS WORLD IS IT ALLOWED TO REACTIVATE A CLIENT'S ACCOUNT WITHOUT THEIR CONSENT???? The agent then inform me that she as deactivated my account and that the debit order will not go off. Suprise, suprise. When I woke up this morning the amount of R952.84 has been debited from my account. Again I have not given them the consent to reactivate my account. It is against the law to auto reconnect a subscription without consent!!!!!!!

I have already talked to my attorney and he has advised me that DStv's actions are against the consumer protection act. Should DStv not refund me in the next 24 hours, I will be taking futher steps against them.