gresat help from Nesta

Good morning Nesta <br> <br> Thank you for the attention you have given to my complaint. I believe this could have been resolved sooner and that we could have been spared the frustration attributed to this.<br> <br> I would also like to mention that you have excellent listening skills and you give clients a chance to express themselves, and there after you provide a solution.<br> I still cannot believe that I had to explain myself just once, and you understood what my frustration.<br> <br> You are an asset to that company.<br> <br> <br> Once more Thank you Nesta <br>