jM
jeffrey M

1 reviews | Active since Aug 2014

22 Jan 2020, 13:41

GREEDY PREDATORS

I've complained before but received no reply from data an indication of their arrogance because they have the monopoly. This is another complaint. ..I've paid my subscription on the 5th January 2020 but on the 16th dstv send me a message that my subscription is due on the 17th, how is that at all possible I haven't been watching for a full month and yet they want the subscription. Is this service not prepaid , pay before you watch , or what. I refuse to be bul**** by their arrogance. From today onwards they can go to he'll and stay their I will no longer be bul**** by greedy predators. I will make it my life's passion to convince people from quitting dstv and instead save for their kids future.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2020, 16:29
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2020, 16:39
Official
 Hi Jeffrey,
 
 On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service. 
 
 We tried to call you to no avail. 
 
 We were unable to access the account using the information you provided. 
 
 Please reply privately with your DStv Customer number or Smartcard number. 

Kind regards
 Ntando 



Best regards,

jM
jeffrey M's update18 Mar 2020, 09:50
Reviewer Update
*** . It's happening again and again where I don't get a month to watch dstv but I'm paying for a month . Bloodsuckers