1 reviews | Active since May 2016

21 Jan 2025, 22:13

Greedy business. Pathetic customer service.

If I could give DStv zero stars, I would. ********* and pathetic service. I wanted to transfer ownership of a decoder from my late uncle's name to mine as I bought the decoder and had been paying the account for years. They gave me a list of admin to do, involving the Master of the High Court, deliberately making it difficult and time-consuming so I'd just toss that decoder and end up buying a new one. The employees are also highly *********** and lack customer service etiquette. By far the worst business to exist. And based on the thousands of other reviews, DStv won't be around for much longer.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2025, 22:33
Official
Hi Zakiyah, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team