Greedy And Lazy MultiChoice

During the first price lock DStv cut 50% of their movies and series. Programs are low budget, British or South African. Monthly premiums keep increasing. They are cutting costs but not passing it onto the consumers. MultiChoice has become greedy and lazy. August 2023 we opted for the Explora Ultra and on 17 August 2023 lodged a complaint that their PrimeVideo application is faulty. End of January 2024 they changed to the new Showmax which is bundled with DStv premium package. We lodged a complaint about this new application also being faulty. They charge us for something we can’t use! 12 June 2024 we cancelled our internet subscription with our previous Internet Service Provider and on 03 July 2024 joined a new one. Installed an Ethernet cable directly from the router to the Explora Ultra, due to MultiChoice blaming poor signal for application malfunction. Both applications are still not functioning as it should. MultiChoice has shown no interest in addressing these issues. I’ve become accustomed that nothing will ever get done.