#greatbusiness, great service

#greatbusiness I recently had a problem with my DSTV and my situation was handled by such am amazing friendly person. From the time I made the call till I put the phone down, he greeted in a friendly manner and handled everything so well, even though he could not pick up any problem on his side he still did all he could to help me sort out the problem. While waiting for the decoder to restart i asked him about his family and he asked about mine, there was no awkward silence he even inquired about the weather here in Cape Town. At the end of the call he apologized that he could not assist me and told me it was probably a problem with the dish which it was.

I am just disappointed that I do not remember his name (I THINK it was Vuyokazi he said he was from Durban) and only realised after ending the call that I should have spoken to his supervisor to compliment him on the extremely great service I received.

Thank you DSTV assistant #greatbusiness