MM
Maropeng M

1 reviews | Active since Jan 2017

03 Mar 2021, 09:56

Great Service from Andile

I accidentally paid more money into my DSTV account while making my monthly payment. I called Multichoice asking for their assistance in refunding the money back, I spoke to a gentleman called Aniile. He was very helpful, patient, kind and understanding and he helped me with all the process of refund. It's a blessing to have such peaceful people in the Call center industry.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Mar 2021, 10:05
Official
Hi Maropeng, 

Thank you for taking the time out to inform us about the great service you received from Andile.
 As we continue to improve our service offering, feedback like yours is extremely valuable. 

Thank you for the positive feedback 

Kind regards, 
DStv: Hello Peter Team