Great service from a great guy

Item: DStv (MultiChoice)
Rating: 5
Author: Cecil P

I visited the stop off - DSTV office at Umhlanga earlier today, with me I had 3 decoders for checks and resetting. Within 3 minutes I was with Khayelihle Msomi whom checked my details, explained packages. One decoder needed software upgrade, other fault reset, both done.Then tried to sort my online login. I got a phone call at 4.30 from this competent man to tell me this was also sorted out with email sent with temp password This is truly great service. PLEASE pass this onto Khayelihle. Thank You. Rgds C.Pienaar

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

26 Jan 2016, 12:26

Hello pience01,

Please accept our apology for the delayed response.

We would like to take this opportunity and thank you for your positive feedback. This feedback has been forwarded to Khayelihle Msomi's superiors for recognition.

Thank you for your invaluable support.

Should you require any further assistance, please don't hesitate to contact us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards

Nesta

DStv (MultiChoice)'s reply26 Jan 2016, 12:26

Official