RE
Rifqah E

1 reviews | Active since Apr 2013

11 May 2015, 09:35

GREAT SERVICE

I bought DSTV decoder yesterday 08/05 at Game N1 City. Got a number from Game for Ian to do the installation. As per Ian, he was busy the Friday night & this morning 09/05 Ian was not contactable at all. I called Game who gave me DSTV number. I spoke to a very helpful woman Carol who told me Ian was not a legit DSTV installer. She explained everything to me very nicely, took down all my details and told me an installer will contact me within 5 days. I instantly got a confirmation sms. <br> Less than half an hour I got a call from the installer asking me if I am at home he is on his way. 5 minutes later Augustine was here.<br> <br> 15 minutes later installed. <br> <br> That's awesome service for you. <br> <br> Thanks Carol.. Thanks DSTV. Brilliant service! <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 May 2015, 15:28
Official
Hello RifsH85,

Thank you for taking the time to point out our service successes .As we continually strive to improve our service, feedback such as yours is extremely valuable

Your support, and that of all our customers, is important to us.

Regards
Rupert