sN
sandra N

1 reviews | Active since Oct 2015

16 Dec 2015, 07:49

Great service

Multichoice disconnected my services 6 times over two months for \non payment"every time I phone to switch my service on the account was paid in full!!! Five operators helped me but only ONE knew what she as doing. Maybe you should have Mabl Matlala train your staff to get them up to scratch two months of frustration and 6 phone calls and my problem is solved by someone who knows what she is doing! I would like to thank Mabl Matlala for her excellent service and her friendly manner. You need more Mabl's she is worth her weight in Gold."""

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2015, 09:47
Official
Hello Sandra73,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,