MM
Marinda M

1 reviews | Active since Jul 2015

17 Jul 2015, 21:22

Great Service

After numerous phone calls and endless disappointment with Boxoffice and the problems never ending,, we finally got to Elizabeth who was helpful and assisted us and really went the extra mile for us. All the agents there can learn something from her as she is an asset to your call centre. Once again,, thank you Elizabeth, your assistance and professionalism is appreciated.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jul 2015, 14:29
Official
Hello marvdm,

We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us. The compliment will be escalated to senior management for Elizabeth's for recognition.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta