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thulani N

1 reviews | Active since Aug 2016

25 Aug 2016, 12:17

Great service

<p>Today I called and spoke to Phiwe Mandla who was really polite and advised me he would investigate and provide me with an feedbacj=k as to why I was over paying on my premuim.It Took him 15 minutes to resolve this.I past two months i called with regarding the same problem and I was never assisted by atleasted 3 agents.I was already impressed with the service he was able to provide me with.</p> <p>Please give that man give a special reverse Bells</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Aug 2016, 12:59
Official

Dear Mr TG Ngwenya

As we continually strive to improve our service, we at MultiChoice appreciate feedback be it positive or negative. Positive feedback such as yours is extremely important and valuable to us. We’ve forwarded your compliment to Phiwe Mandla’s management tea for recognition.

Regards

Nesta