GC
Graeme C
1 reviews | Active since Jul 2012
19 Jun 2021, 14:57
Great customer service from Durban
@DSTv Durban contact center;
I have to commend Betty, I hope I heard right if not ngiyaxolisa.. My DSTv streaming stopped working, due to my own fault selling the decoder and it being delinked from my account. This resulted in removing all channels from selection to stream. Betty linked my other decoder and within 5minutes I was streaming again. Just in time for F1 Qualifying!
I asked Betty to link me to customer rating after the call,she didn't :'( But I couldn't let such great service go unrecognised!!
I cant say who I am but our call was between 14.40 and 14.47 to the Durban Contact Center ***
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Jun 2021, 22:32Hi Graeme,
Thank you for taking the time out to inform us about the great service you received.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Jun 2021, 22:32
Official
Hi Graeme,
Thank you for taking the time out to inform us about the great service you received.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team