FK
Frederick K

1 reviews | Active since May 2012

14 Mar 2023, 11:22

Grappy service

How long does it take for DSTV to phone you back I have now been waiting since 21 February for DSTV to help me. I now know why are cancelling I am going to cancel due to shoddy service and customer care is not a word that DSTV know. Freedom does not exist in this country leave alone service form 90% of companies

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2023, 11:55
Official
Hi Frederick Klassen, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Mar 2023, 11:45
Official
Hi Frederick,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly note that we tried contacting you on your mobile number 082*****07 with a *** and could not get hold of you.

Please note that should you need further assistance please email us at ***

Kind Regards,
DStv: Hello Peter Team

Best regards,