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My name is Granny Khumalo on the 20th of March I have made a payment via EFT. My mistake on Reference I have put my name and surname instead of Customer number. My services have been suspended when i contact them they claim they cannot allocate my payment to date. I have send POP several times made calls every 2 days. they promise to come back to me 24 hours no luck still. This is very unfair and disturbing. This morning I have called the bank to send me proof of payment on PDF since last night again online they have asked for it again this morning I called went online its almost 2 hours still no help. This is very unfair.