1 reviews | Active since Jul 2016

16 Oct 2021, 12:20

Got disconnected even after I paid

They disconnected my view despite me paying. Worst part is I even paid more than the amount I was supposed to pay. Everyday for the last 3 days you keep switching off my connection saying I haven't paid. They asked me for proof of payment that I sent but yet again today I'm disconnected. This is totally unacceptable and disappointing.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Oct 2021, 12:56
Official
Hi Nicolette G, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team