MK
Mandy K

1 reviews | Active since Nov 2017

30 Nov 2022, 17:23

Good service received from DStv Insurance agent

I would like to compliment Portia From DSTV insurance, for her professionalism and taking ownership of my query. My DStv account was cancelled in error by of the call center agent, subsequently leading to my insurance been cancelled. Portia assured me that she will resolve my query Indeed that’s what she done. She called me back to inform me that my insurance been reinstated from inception and send me my insurance documents She went the extra mile

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Nov 2022, 18:10
Official
Hi Mandy, 

Thank you for taking the time out to inform us about the great service you received from Portia. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback 

Kind regards, 
DStv: Hello Peter Team