Good service from DSTV consultant

Item: DStv (MultiChoice)
Rating: 3
Author: Dylan W

I recently lodged a complaint about difficulty in getting assistance via DSTV's call centre, and that there is no option to speak to a consultant. I just received a call from a very friendly lady at DSTV who resolved my issue immediately.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

08 Dec 2020, 14:25

Hi Dylan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply08 Dec 2020, 14:25

Official

Hi Dylan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s replyOfficial

08 Dec 2020, 22:33

Hi Dylan,

Thank you for taking the time out to inform us about the great service you received from our staff.

As we continue to improve our service offering, feedback like yours is extremely valuable.

Thank you for the positive feedback

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply08 Dec 2020, 22:33

Official