KL
Kosie L
1 reviews | Active since Aug 2021
29 Oct 2022, 10:45
GOOD SERVICE
Good day
I would like to apologize for my previous reviews regarding DSTV Multichoice. I had the decoder tested yesterday and today the technician - Andreas - from Henberg Vaalpark Sasolburg sorted out the issue. The problem was with the cable on the outside that was damaged due to weather conditions. Sorry for jumping to conclusions and asuming the worst. To the agents at the Call Centre I would also like to give a 5 star for their patiece.
I am connected ***
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DStv (MultiChoice)'s replyOfficial
29 Oct 2022, 11:29Hi Kosie,
Thank you for taking the time to inform us about the excellent service you received, As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time to inform us about the excellent service you received, As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Oct 2022, 11:29
Official
Hi Kosie,
Thank you for taking the time to inform us about the excellent service you received, As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time to inform us about the excellent service you received, As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team