BM
Bontle M
1 reviews | Active since Nov 2012
05 Feb 2015, 15:59
Good Service
My grandmother had a claim.. her house was broken into and the decoder got damaged as the ******* stole the televison.. I called Multichoice on her behalf as she is quiet old and was assisted by Mashudu Tshilongwane.. The service she gave me was excellent.. though i had to drive to Pampierstad for all papers to be signed, as soon as my part was done she carried on with the claim.<br> <br> She even called the people who were supposed to deliver the decoder to query the delivery delay.<br> <br> Thank you Mashudu for going an extra mile and for the good service received from Multichoice.
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Replies (1)DStv (MultiChoice)'s replyOfficial
06 Feb 2015, 08:36Hello bjmonchusi,
WOW! Thank you for your positive feedback.
We will send your compliment to Mashudu and her superiors.
As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
WOW! Thank you for your positive feedback.
We will send your compliment to Mashudu and her superiors.
As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply06 Feb 2015, 08:36
Official
Hello bjmonchusi,
WOW! Thank you for your positive feedback.
We will send your compliment to Mashudu and her superiors.
As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
WOW! Thank you for your positive feedback.
We will send your compliment to Mashudu and her superiors.
As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
