AN
Anna N
1 reviews | Active since Mar 2020
10 Oct 2020, 09:13
good s
I paid my account late due to that it was disconnected, made a full payment of which was made on the09/10 around11am. forwarded my proof via e-mail to multichoice. I called 3 times got 3 different consultant but none could help eventhou they can see the payment saying I have to wait 24hours, on the bright side I called this morning again the consultant by the name of NOORJEHAN helped me without even putting on effort, She's got good technical calls approach, she's patient and mostly she listens, Thank you Noorjehan for the best service you given me.11/09/2020
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Oct 2020, 10:07Hi Anna,
Thank you for taking the time out to inform us about the great service you received from Noorjehan.
We also do apologise that it took 3 consultants to be assisted accordingly.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Noorjehan.
We also do apologise that it took 3 consultants to be assisted accordingly.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Oct 2020, 10:07
Official
Hi Anna,
Thank you for taking the time out to inform us about the great service you received from Noorjehan.
We also do apologise that it took 3 consultants to be assisted accordingly.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Noorjehan.
We also do apologise that it took 3 consultants to be assisted accordingly.
As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Best regards,