1 reviews | Active since Jul 2011
Good riddance to DSTV!
Saturday 31 March 2018, I contacted DSTV to upgrade our package. After the disappointment of not being able to upgrade for the requested period, we had no reception on our TV and it took me 3 calls to get the help that I needed to fix our reception issue. First I spoke to a Kgomotso then I made another call and spoke to a Demi that was totally unhelpful. It took me back to September 2017, when we activated DSTV and the first call centre agent that I spoke to had such a lousy attitude on her, that the contractor that installed the DSTV at our house advised me to just drop the call and try again. Just activating our service was such a hassle, as opposed to other satellite service providers out there that we don’t even need to pay for. The DSTV call centre agents must really hate working there because the customer service is shocking/non-existent! Besides all those *********** DSTV agents, I want to thank Solomon, who on my third call was very helpful. My experience with Mutlichoice DSTV, has been so unpleasant that I have no option but to cancel my subscription.
Dear Estelle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Estelle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
