LN
LOUISE N

1 reviews | Active since Mar 2009

04 Jun 2021, 07:39

Good riddance DSTV

After being a loyal customer for over 20 years I am finally calling it quits. I have been realising for a long time that I dont matter to DSTV because of my home language, to be honest if you look at the fact that Kyknet is only available on the 2 most expensive packages, and we all know the demographic of who watches Kyknet, we are subsidising the rest of the viewers. But despite that we are definitely not represented in awarding of shares, definitely not in ads on DSTV and also not in programming, unless I watch Kyknet. Your decoders are pure ****. I got a new decoder in August last year only to be told yesterday after numerous issues, that my current decoder is discontinued, I need to oncr again get another one. Because of your terrible quality hardware, agents never have stock, the trouble getting yet another decoder? For what? Not happening. It's actually extremely simple: you definitely dont care about me or my R1500 a month (I have 2 contracts) I definitely don't care much for you and your poor representation of my people and your endless repeats..... Go Steve

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jun 2021, 11:24
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

LN
LOUISE N's update04 Jun 2021, 16:42
Reviewer Update
Nothing to say really Multichoice, my cancellation at the end of the month is long overdue. I really dont expect a response from you, it's not going to change anything