SD
Stephanie D

1 reviews | Active since Jun 2020

03 Jun 2022, 14:07

Good day, today i am really fed up with multi choice, I called in on wednesday paid my account and they disconnect it today after payment made. I called the number *** spoke to agents which gave me and amount to pay which i did and now they disconn

Good day, today i am really fed up with multi choice, I called in on wednesday paid my account and they disconnect it today after payment made. I called the number *** spoke to agents which gave me and amount to pay which i did and now they disconnect me. i called in again today 5 times spoke to team leader Nkosi from the JHB number *** and he advised that they will resolve this and call me back by 12h30 and nothing done. maybe i should send a request to your CEO and Exec for the poor assistance and ***** that you train in this company, *****ing our monies and giving wrong information and we as customers needs to suffer of that. i want my money back today or Tim Jacobs one of your execs will hear from me. spoke to Siyanda Njikelana on wednesday which has given me the amount and many more, i want my call recordings to take the matter to higher authority.

0
Replies (1)
SD
Stephanie D's update03 Jun 2022, 14:09
Reviewer Update
wow i went on the page and many other has the same problems, poor customer service experience and pathetic leadership from teamleaders and managers that is never available to assist customers.