ES
Eddie S

1 reviews | Active since May 2021

12 Feb 2024, 13:35

Good day

Good day. My name is Eddie De Souza ID ***. Today an installer came to upgrade my decoder to an ultra explorer. On 1st February 2024 MultiChoice collected the premium for the month of February which includes Showmax. Now they say my Showmax subscription has been cancelled as of today. How is that possible. I paid. I wanted to login and it tells me I must pay R69.00 Can this matter please be resolved. I also tried to register with Netflix. Eish what a mess. 😡😡😡😡👀👀👀👀

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Feb 2024, 14:02
Official
Hi Eddie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team